Automate IT – “Boy, howdy, I don’t like doing this.” Automating the Mundane, E09
Download MP3In this episode of Automate IT, David van Heerden discusses automating tedious and frustrating tasks in IT. He introduces a workflow automation called Worklets on demand, which can be used with Automox's API and a ticketing system to automate endpoint user tasks. By triggering the repair steps on the endpoint automatically, the need for scheduling, remote desktop control, and manual troubleshooting is eliminated. This automation can be applied to various common troubleshooting tickets, making IT support more efficient.
Creators and Guests
Host
David Van Heerden
Meet David van Heerden, the host of the Automate IT podcast and your go-to guru for all things automation in IT. With a decade of scaling businesses and leading diverse teams, David brings a rich backdrop of knowledge to Automox. His episodes aren't mere conversations; they're journeys through the intricacies of IT automation, guided by his firsthand understanding of technology and team empowerment. David's approachable demeanor and genuine love for tech shine, offering listeners not just advice, but a mentor in navigating the complex landscape of IT operations.
