Automox Insiders - Charles Coaxum, The Fundamentals of Lasting Customer Satisfaction, E04
Download MP3This week, Automox is bringing back some podcast episode favorites!
In case you missed the first go, this podcast aired on April 21, 2024.
In case you missed the first go, this podcast aired on April 21, 2024.
In this episode of Automox Insiders, Maddie Regis interviews Charles Coaxum, the Senior Vice President of Customer Experience at Automox. They discuss Charles' role in maximizing customer satisfaction and his passion for understanding and meeting the needs of others. Charles explains why he joined Automox and highlights the company's innovative approach to modernizing IT operations. They also explore the key to keeping customers happy, which involves genuine relationships built on trust, communication, and empathy.
Creators and Guests
Host
Maddie Regis
As the host of the Automox Insiders podcast, Maddie offers an exclusive glimpse behind the curtain of Automox. Each episode, crafted with care under Maddie’s direction, delves into the personal journeys, professional milestones, and the rich, diverse experiences of the individuals who fuel Automox's innovation. Through her engaging storytelling, insightful conversations, and sense of humor, Maddie not only highlights the technological prowess of Automox but also brings to light the human spirit driving its success.
