Heroes of IT – Jennifer Courtnell on Accelerating MSP Efficiency with Automox, E15
Download MP3In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.
Creators and Guests
Host
Ashley Smith
Ashley Smith isn't just the voice behind the Heroes of IT podcast, she's a beacon for customer satisfaction and engagement. With her roots deeply planted in customer marketing, Ashley brings an unparalleled passion for nurturing strong, impactful relationships. At Automox, she ensures IT heroes are equipped, supported, and celebrated. Her episodes are treasure troves of insight, packed with real-world successes and solutions to the toughest challenges in IT. Ashley has a knack for getting IT practitioners to open up, making her interviews a gold mine for anyone wanting to grasp the intricacies of IT.
